Frequently Asked Questions
If you have any questions that aren't answered on this page, please reach out to us by phone or contact us here!
Where are we located?
219 Hitte Rd
Benton, KY 42025
What are your office hours?
Our office hours are 8:30 am to 5:00 pm CST. Please note that we are a remotely managed facility.
What are the access hours?
Access is available from 5:30 am to 10:00 pm CST.
Am I required to store long-term?
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
How do I pay my storage bill?
You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
What items am I not allowed to store?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, combustible items, or liquids.
What does drive-up access mean?
Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.